Elevator Board Services
BES provides elevator control board supply, refurbishment, repair, technical support, and modular drive services for customers throughout North America. Our specialist service center is at 247 West 30th Street, New York, NY, USA (Manhattan).
Elevator Control Board Refurbishment
Advanced Control Board Refurbishments for Elevator Systems
Elevator reliability demands more than temporary fixes. Electronic control boards form the intelligence of your elevator systems, managing critical safety circuits, dispatching logic, and motor drives. When these complex printed circuit boards (PCBs) degrade, elevator uptime suffers, leading to trapped passengers and building disruption.
BES delivers specialized engineering solutions to restore obsolete and failing elevator control boards to peak operational standards. Our process mitigates the risks of component obsolescence, extends elevator life cycles, and provides a cost-effective alternative to expensive, full-system modernizations.

Engineering Analysis: Refurbishment vs. General Repair
Understanding the technical distinction between a general repair and a full refurbishment is critical for building managers, elevator contractors, and long-term capital planning.
BES Refurbishment: System-Wide Lifecycle Restoration
A BES refurbishment is a rigorous, proactive engineering process that treats the entire elevator board as an integrated system. We do not just fix the symptom; we overhaul the platform.
- Component-Level Upgrades: All high-wear components, including electrolytic capacitors, optocouplers, and voltage regulators, are systematically replaced regardless of current operational status.
- Structural Remediation: Circuit traces are inspected under magnification, desoldered, cleaned, and resoldered to eliminate cold joints and micro-cracks caused by years of elevator vibration and thermal cycling.
- Preventative Conformal Coating: Reconditioned boards receive a fresh layer of industrial conformal coating to protect delicate logic gates from hoistway dust, humidity, and carbon contaminants.
- Environmental Simulation: Finished boards undergo dynamic load and environmental stress screening to validate performance under peak operational elevator demands.
Strategic Operational Benefits
- Obsolescence Mitigation: Keep legacy elevator models running smoothly without the massive capital expenditure of a full system modernization.
- Predictable Maintenance Costs: Reduce emergency callbacks by installing boards that match or exceed the original manufacturer's reliability.
- Rigorous Quality Standards: All work is performed by certified technicians adhering strictly to IPC inspection and soldering standards.
- Warranty: Our refurbished elevator control boards attract a full 12-month warranty.
Elevator Board Repair Service
Target Repairs: Precision Troubleshooting for Specific Elevator Board Faults
While a full refurbishment offers the highest long-term reliability, BES recognizes that certain operational scenarios demand a highly targeted, localized fix. Our standard repair service is designed to address known, isolated faults quickly and economically, keeping your elevator systems operational without the cost of a complete board overhaul.
When an immediate, budget-conscious intervention is required to address a specific component failure, BES provides precision diagnostic and soldering services to get your board back into service.

Technical Profile: What is a Standard Repair?
A standard repair focuses strictly on the active failure point of the printed circuit board (PCB). Unlike our proactive refurbishments, a repair is a reactive service tailored to resolve an existing, documented symptom.
- Targeted Diagnostics: We isolate the specific component responsible for the malfunction—such as a shorted diode, a blown fuse, or a failed relay.
- Point Fixes: Only the damaged or non-functional parts are removed and replaced with components matching the original manufacturer specifications.
- Trace Restoration: If a component failure caused localized burning or a broken circuit path, we repair the immediate copper traces in that specific area.
- Localized Validation: The board is powered up to ensure the specific fault has been cleared and the primary circuit loops operate correctly.
- Warranty: Our repair service attracts a 6-month component warranty.
Supply of Refurbished Elevator Control Boards
Immediate Exchange & Supply: Over 2,000 Refurbished Elevator Boards in Stock
When an elevator goes down due to a control board failure, waiting weeks for a repair is not an option. BES maintains a massive inventory of over 2,000 fully refurbished elevator control boards, safety boards, and drive logic cards ready for immediate shipment.
Our extensive stock allows building managers and elevator contractors to bypass long OEM lead times and expensive modernization projects, restoring elevator service in days rather than months.

Streamlined Core Exchange Program
To help keep our inventory of 2,000+ boards sustainable and cost-effective, we operate a seamless core exchange program:
- Order from Stock: Identify the exact board model you need from our inventory for immediate dispatch.
- Minimize Downtime: Install the fully refurbished BES board as soon as it arrives to get your elevator operational.
- Return Your Core: Ship your broken or degraded board back to us so our engineering team can rebuild it for future stock.
Our supply and exchange of refurbished elevator boards attract a full 12-month warranty. Browse available boards in our Board Inventory (enquire for pricing).
Technical Support Capabilities
Engineering-Backed Technical Support for Elevator Controls
Elevator downtime requires immediate, accurate technical resolution. BES does not operate a generic call center; our technical support team consists of experienced elevator electronics technicians and bench engineers who understand the complexities of field diagnostics, safety strings, and drive logic.
We provide clear, expert assistance to field technicians, elevator contractors, and facility managers to isolate faults, verify board compatibility, and streamline system configuration.

Multi-Tiered Troubleshooting Support
Our support structure is engineered to resolve field issues systematically, whether you are installing a refurbished board from our stock or diagnosing an intermittent system fault.
Live Diagnostic Assistance
- Error Code Support: Interpretation of onboard diagnostic LEDs, numeric segment displays, and system tool error codes.
- Signal Loop Tracing: Guidance on using field multimeters to verify voltage inputs, ground faults, and safety circuit continuity back to the board.
- Intermittent Fault Isolation: Advanced troubleshooting methodologies to separate electronic board degradation from mechanical elevator issues.
- On-Site Services: Our team of highly skilled elevator electronics engineers can attend site to help with installation of our refurbished boards, or to help troubleshoot the elevator system to identify other external faults.
Modular Elevator Drive Services
Modular Drive Refurbishment: Minimal Downtime, Maximum Efficiency.
When large elevator drives fail, removing the entire product is often impractical, costly, and time-consuming. At BES, we specialize in a more efficient alternative. From our state-of-the-art NYC workshop, we offer expert diagnosis, removal, repair, refurbishment, and testing for complex modular drive systems.
Instead of pulling the entire heavy assembly, our technicians can travel to the site, isolate and extract only the failed components, repair and refurbish them, and then return to assist with reinstallation. This targeted approach gets your elevator back in service faster while significantly reducing labor and shipping costs.

Supported Systems
We provide component-level modular repair for industry-standard drives where full removal is highly complex, including but not limited to:
- OTIS E2: Example Part Numbers (GAA26800KB1 / GHA21270A1 / GCA21310GC)
- Schindler VF155 PF1: Example Part Numbers (59410700 / 51515513)
- Schindler VF288 PF1: Example Part Numbers (59410320 / 59410100)
- And many other major manufacturer models.
Our Diagnostic & Repair Process
- Precision Diagnosis: We isolate the exact failed module within your drive system.
- Safe Removal: Highly trained technicians extract the specific modular component.
- NYC Workshop Repair: Components are rebuilt using premium parts at our local facility.
- Rigorous Testing: Every repaired module undergoes full load and simulation testing before return.
- Seamless Reinstallation: The module is re-integrated and tested on-site for optimal performance.
