Privacy Policy

When you use one of our enquiry, contact or BoardBank forms, we collect what you choose to enter. That can include your name, email address, phone number, company, location, and details of your enquiry, such as board makes, part numbers and the services you're interested in.

We don't ask you to create an account, and we don't take payments on this website.

We use your information only to reply to your enquiry and to follow up on it, for example to quote, confirm board availability or set up BoardBank.

Our forms are delivered by email using FormSubmit (formsubmit.co), a third-party form service. It passes your submission to our inbox at info@elevatorboardservice.com. FormSubmit's own privacy policy applies to its handling of the data.

The website is hosted on Vercel, which processes standard technical data such as IP addresses in server logs to deliver and secure the site.

We do not sell, rent or trade your personal information. We only share it where needed to answer your enquiry, for example with our sister company NDC if your enquiry concerns them, or where the law requires it.

This website does not use advertising or analytics cookies, and we don't run tracking or analytics scripts on it. Our hosting provider may use strictly necessary technical cookies or logs to deliver the site securely.

We keep enquiry emails for as long as needed to deal with your enquiry and any resulting work. To ask what information we hold about you, or to have it corrected or deleted, email info@elevatorboardservice.com or call us using the details below.

We may update this policy from time to time. The date at the top shows when it was last changed.